CF
Carl F
1 reviews | Active since Feb 2015
28 Nov 2022, 20:22
Poor service
I am very disappointed in Standard Bank at this very moment. I had a zoom call with 2 consultants 60days ago regarding an investment. I was promised a bunch of investment options but NOBODY came back. Today i was at the bank at 8h45. Stood in the que for 15min to be in the bank early to speak to someone to help me with my investment. (fixed deposit) I got no help but a promise that someone will phone me to discuss my investment. NOBODY phoned. Very poor service.
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Replies (1)
Standard Bank's replyOfficial
29 Nov 2022, 08:02Good day Carl
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Nov 2022, 08:02
Official
Good day Carl
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***