MR
Mariaan R

1 reviews | Active since Feb 2021

05 Feb 2021, 09:37

Poor service

I am terribly disappointed in Standard bank whom I have been banking with for 30 years. Payment arrangements were made and even though my account is up to date since November I receive at least 5 calls a day from Standard Bank Attorneys threatening me with summons, harrising me at my work place, which is very humiliating to say the least. I have emailed all proof to variace people at the bank and at the Attorneys. They keep on phoning every day. Not even my broker can get this matter resolved. I will not recommend Standard Bank to anyone.

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Replies (1)
Standard Bank
Standard Bank's reply05 Feb 2021, 22:14
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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