KK
Kgadi K

1 reviews | Active since Oct 2019

12 Jul 2022, 07:51

Poor service

On the 12th January 2022, I invested R100000.00 into 32 day notice, and I opted to invest for 6 months and expected to gain an interest of between 5 & 6% as it was explained by the bank consultant. Last week 4th July I went to enquire about my investment, I was told it matures on the 12th July and money will be deposited into my account. Today my funds were deposited, to my surprise, money was deposited as is, no interest whatsoever after 6 months. I guess I could have put it under the mattress. Useless investment. Can I get an explanation. I'm going to invest my money, going forward. I wasted my precious time.

0
Replies (1)
Standard Bank
Standard Bank's reply12 Jul 2022, 08:15
Official
Good Morning Mamokgadi 

Thank you for raising your concerns with us.

 We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
***