AG
Aveshan G

1 reviews | Active since Aug 2016

08 Sept 2025, 16:58

Poor service

It's been 2 weeks since my account was upgraded. I was assured as a private client I don't need to call the call centre for assistance however there is no banker assigned. So really why am I paying a premium for this account if there is no benefits?

0
Replies (3)
Standard Bank
Standard Bank's reply08 Sept 2025, 17:06
Official
Good day Aveshan, 

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
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AG
Aveshan G's update08 Sept 2025, 17:08
Reviewer Update
I think you copied and pasted the incorrect response. I HAVE NOT BEEN ASSIST- HENCE THE POST ON HELLO PETER
Standard Bank
Standard Bank's reply08 Sept 2025, 18:00
Official
Good day Aveshan,

Thank you for taking our call.

Our team is currently looking into your matter and will provide feedback shortly.

Warm regards
Standard Bank Hello Peter Team
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