SD
Shireen D

1 reviews | Active since Aug 2021

29 Nov 2022, 11:37

Poor Service

I settled my credit card many years back but it is still reflecting on my credit record, in arrears. I requested to reactivate the card and continue using the facility but received no response to date. Please help as it is having a negative impact on my credit profile.

0
Replies (1)
Standard Bank
Standard Bank's reply29 Nov 2022, 11:44
Official
Good day Shireen

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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