Poor service delivery Standard Bank Lyttleton

I would just like to bring the poor service delivery of standard Bank in Lyttleton across Botha avenue to your attention. I app**** for a cheque card six weeks ago. Went there about four times to follow up. The reason why I app**** was to book a flight ticket. I lost a lot of money and to date still could not book my ticket due to Standard banks poor service. A flight ticket is now more than twice the price which means I will not be able to visit my sister for Christmas anymore. Thanks Standard Bank! Also if you ever go there be sure that you will wait more than an hour. there are never more than one, if you are lucky two staff members to assist you.I have even thrown two tantrums after being there for the forth time to ask for my card. Yet no response or phone call. Poor service and i am really disappointed in Standard Bank