Poor Service Delivery from Standard Bank

Item: Standard Bank
Rating: 2
Author: Schalk B

I recently contacted my private banker to stop my private banking.I was Informed to go to the nearest branch to do this which I did almost 2 weeks ago.Yolandie assisted me and just requested me to mail my proof of adress to switch to another option.On the 23rd of Sep she informed me that she would send me my updated contract I am still waiting and have paid for yet another month of banking fees.Pathetic service from Standard Bank Bedford Centre

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Replies (1)

Standard Bank's replyOfficial

01 Oct 2015, 15:15

Hello Scalla123,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply01 Oct 2015, 15:15

Official