1 reviews | Active since Mar 2017

10 Jan 2023, 15:14

poor service delivery

Asked by receptionist to sit one side to wait for my card activation. Its been an hour and she continues assisting others. Did she forget about me? Also have two other queries.... Please learn from KC and Pinelands branches. Excellent service delivery. What happened to first come first serve basis?

0
Replies (1)
Standard Bank
Standard Bank's reply10 Jan 2023, 15:23
Official
Good day Lurinda 

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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