POOR SERVICE DELIVERY AT HEAD OFFICE
We have requested for Amendment of Attorneys on our bond application from the 27th August 2020 to the attorneys of choice, we have sent numerous emails and calls to your offices, even today we have made a 30 min call to you with no solution, the seller is threatening with cancellation of contract since we could not secure the bond by the 31st August 2020. Kindly assist in resolving the matter as an urgent matter.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
08 Sept 2020, 11:21Hello Vuthlari
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply08 Sept 2020, 11:21
Official
Hello Vuthlari
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
's updateReviewer Update
08 Sept 2020, 13:01Good day, my query has not yet be escalated or action-ed and i deem your respond insufficient, how long do i have to wait for you to assist us, another month mybe.
's update08 Sept 2020, 13:01
Reviewer Update
Good day, my query has not yet be escalated or action-ed and i deem your respond insufficient, how long do i have to wait for you to assist us, another month mybe.