POOR SERVICE DELIVERY

It is with regret that I write another complaint regarding Standard Bank home loans division. <br> Since 2010 I have had nothing but problems with standard bank home loans. They either don't care or they don't know what they are doing.<br> In October 2015 I app**** for a further loan which was approved despite all the challenges. I was advised that I could have R150 000.00. I did take R100 000.00 and made mentioned that I will take the R50 000.00 when needed. Now that need the R50 000.00 nobody seems to know how to deal with the request. <br> I have made numerous call to follow up on the application but to date the \untouchables\" of the home loans division has not had the decency to return my call. <br> "