lV
luanne V

1 reviews | Active since Oct 2011

06 May 2015, 06:46

poor service delivery

dida debit order reversal on saturday through secure messaging no response from std phone in monday was told that my issue was going to be resolved today wish is wednesday standardbanl however did not keep their promisr as usual all I know is im a customer for 3 months and moving back to my old bank

0
Replies (1)
Standard Bank
Standard Bank's reply08 May 2015, 08:29
Official
Hello luanne78,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***