KM
Koshnee M
1 reviews | Active since Apr 2015
16 Apr 2015, 18:47
Poor Service Delivery
I tried to draw R1000 from the Randridge Mall ATM on the 02/04/2015 and didn't receive the money. Waited a while and then called the help centre number. Call was logged and SMS received to say it will be actioned on the 13/04/2015. Received SMS on the afternoon of the 13th stating \Service request no. *** is still in progress". Called the *** number today 16th April to find out what is happening"
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Standard Bank's replyOfficial
28 Apr 2015, 06:55Hello Koshnee,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply28 Apr 2015, 06:55
Official
Hello Koshnee,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***