ND
Nontsikelelo D

1 reviews | Active since Mar 2020

15 Oct 2022, 11:15

Poor service delivery

I have been standing in a que for over an hour just to renew an atm card, the service is so poor that even the securities take people standing at the back of the line and jump them inside for help, I cannot believe the slow service that the represent I am so annoyed, westgate branch is the worst when it comes to service I had to complain first to get helped.

0
Replies (1)
Standard Bank
Standard Bank's reply15 Oct 2022, 12:10
Official
Hi Nontsikelelo

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team
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