RM
Risette M
1 reviews | Active since Jan 2023
20 Feb 2023, 14:24
Poor service delivery
If i could I would nor even rate this bank they don’t even deserve the star. I have been calling standard bank for two weeks to change my number because I’m in the UK and cell c does not work here . Their service is so poor I’ve been sent pillar to post I called 5 times today the consultants hang up and do not call back . I was promised the Maponya mall branch would call me back and I still did not receive a call
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
20 Feb 2023, 14:34Dear Risette
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply20 Feb 2023, 14:34
Official
Dear Risette
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
RM
Risette M's updateReviewer Update
20 Feb 2023, 14:37It better be today because if its not done today i will be changing banks
RM
Risette M's update20 Feb 2023, 14:37
Reviewer Update
It better be today because if its not done today i will be changing banks
Standard Bank's replyOfficial
20 Feb 2023, 14:45Good day Rissette
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply20 Feb 2023, 14:45
Official
Good day Rissette
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
RM
Risette M's updateReviewer Update
20 Feb 2023, 20:17Its funny how I still haven’t gotten a call or email from you guys and the day is over but claim I’ve been put on high priority list . I am moving on to another bank . I’m so disappointed
RM
Risette M's update20 Feb 2023, 20:17
Reviewer Update
Its funny how I still haven’t gotten a call or email from you guys and the day is over but claim I’ve been put on high priority list . I am moving on to another bank . I’m so disappointed
Standard Bank's replyOfficial
21 Feb 2023, 07:34Hi Risette
Thank you for reaching out to us. We apologise for the delay getting back to you.
We will follow up and get back to you.
Kind regards
Standard Bank Help Centre
***
Thank you for reaching out to us. We apologise for the delay getting back to you.
We will follow up and get back to you.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply21 Feb 2023, 07:34
Official
Hi Risette
Thank you for reaching out to us. We apologise for the delay getting back to you.
We will follow up and get back to you.
Kind regards
Standard Bank Help Centre
***
Thank you for reaching out to us. We apologise for the delay getting back to you.
We will follow up and get back to you.
Kind regards
Standard Bank Help Centre
***