1 reviews | Active since Feb 2014
Poor service delivery
On the 16 April i requested a statement from standard bank mafikeng, was given a request number and promise upon my collection i should pay certain amount. Of which i didnt have problem paying, on the 19 i did a follow up call as i havent recieved an sms to notify that the statement are ready and the guy i spoke to promised I'll get it on the 20 april , today is the 23rd and im still waiting for their sms
We apologize for the inconvenience and frustration in your experiencing.
One of our resolution consultants will contact you shortly to help resolve your complaint.
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Complaint Resolution Centre
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We apologize for the inconvenience and frustration in your experiencing.
One of our resolution consultants will contact you shortly to help resolve your complaint.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
*** (fax)
***