CB
CANDICE B
1 reviews | Active since Sept 2019
28 Oct 2019, 16:48
POOR SERVICE DELIVERY
I HAVE BEEN TRYING TO ACTIVATE MY BANKING APP I SPOKE TO NOXOLO AND LEBOGANG. I HAVE BEEN TRYING TO PHONE CUSTOMER SERVICE SINCE SATURDAY MORNING N ONLY GOT A HOLD OF THEM ONCE AND THAT ONE TIME THEY TOLD ME I WILL ONLY BE ABLE TO ACTIVATE IT SUNDAY AT PASS 11 AND UP UNTILL NOW I STILL CANT LOG IN WITH MY INFO. I need their assistance and she promised to phone back that is noxolo and I am still waiting
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Standard Bank's replyOfficial
29 Oct 2019, 04:35Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply29 Oct 2019, 04:35
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***