ND
Noble D
1 reviews | Active since Jan 2021
26 Jan 2023, 14:22
Poor Service. !!!!😡
I visited the Bayside Mall branch today to activate my app and change my cell number . I arrived at 12:50 , an 1hr and 30 mins and still going l am still waiting to be helped. The branch is understaffed. Why have 12 cubicles and only 2 consultants to help. Out of the 2 consultants the one is issuing cards. Your service is appalling. Let me not even start with you call centre
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Standard Bank's replyOfficial
26 Jan 2023, 14:23Hi Noble D
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply26 Jan 2023, 14:23
Official
Hi Noble D
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team