SD
Siphamandla D

1 reviews | Active since Oct 2019

18 Aug 2020, 13:39

Poor service

Poor service, I have been here for 3 hours just to do a simple thing to collect my card

0
Replies (2)
Standard Bank
Standard Bank's reply18 Aug 2020, 15:40
Official
Dear Siphamandla Dzena

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply28 Aug 2020, 14:24
Official
Dear Siphamandla

Thank you for allowing us the opportunity to look into your matter. 
We confirm that the matter was adopted and responded to.
Kind regards 
Complaint Resolution Centre 
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