TM
Thabelo M
1 reviews | Active since May 2024
25 Mar 2026, 10:18
Poor service
My hole salary is gone from standard bank account without doing any transactions and the card is with me and i did not Uthorised any online transactions and they said they are still going to investigate which i don't how am i going to survive.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
25 Mar 2026, 10:20Dear Thabelo
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Mar 2026, 10:20
Official
Dear Thabelo
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
TM
Thabelo M's updateReviewer Update
26 Mar 2026, 12:32Standardbank they called me today 26/03/2026 but how ever they are not coming with solution they are telling me that they are still going to do investigation which it will take 14 days at this moment my hole salary is gone R60000.00 and they left R11.00 in my account i don't have money to survive and they don't treat this issue as an urgent matter 😭😭😭😭
TM
Thabelo M's update26 Mar 2026, 12:32
Reviewer Update
Standardbank they called me today 26/03/2026 but how ever they are not coming with solution they are telling me that they are still going to do investigation which it will take 14 days at this moment my hole salary is gone R60000.00 and they left R11.00 in my account i don't have money to survive and they don't treat this issue as an urgent matter 😭😭😭😭