JF
Julio F

1 reviews | Active since Jun 2024

21 Jun 2024, 15:51

Poor service

Very disappointed with the quality of service received. Consultants are quite rude and do not assist with specific matters, not to mention calls just ending in silence or get dropped.

0
Replies (3)
Standard Bank
Standard Bank's reply21 Jun 2024, 15:58
Official
Good day Julio 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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JF
Julio F's update26 Jun 2024, 14:22
Reviewer Update
Standard bank Hello Peter team, thank you. Appreciated the assistance.
Standard Bank
Standard Bank's reply26 Jun 2024, 14:49
Official
Dear  Julio

Thank you so much for your rating and your kind words. 

We have sent your compliment to the relevant department so they can celebrate their win. 

We appreciate you taking the time to share your excellent experience with us. 

Kindest regards
Standard Bank Hello Peter Team 
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