PK
Princess K

1 reviews | Active since Apr 2022

02 Mar 2023, 23:30

Poor service

why was i put on debt collectors when my acc is on debit order ,i increased my loan limit 2days before debit order goes through so i guess you guys couldnt debit it as usual,next thing im being harrased that my acc is on arrears less than a mnth of debit order not going through ,next thing it reflects on my credit score that was so unproffessional even if you can check ,you guys are the ones who never attempted to take that debit order 😡😡😡

0
Replies (1)
Standard Bank
Standard Bank's reply03 Mar 2023, 07:24
Official
Dear Princess 

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, 
Standard Bank Hello Peter Team