NB
Nydia B

1 reviews | Active since Sept 2018

29 Jun 2022, 15:27

Poor Service

Trying to get hold of Standard Bank Trust Johannesburg with no luck, held on for over 40 minutes. Sent email no reply either. How must you trust them with your will if you cant get hold of them

0
Replies (2)
Standard Bank
Standard Bank's reply29 Jun 2022, 15:29
Official
Good day Nydia

This is not the level of service we strive for. We understand your frustration and would like to help. 

We can assure you that your matter is now in the right hands. We have responded to you via email, please review and respond accordingly. 

We would like to get you sorted as soon as possible. 

Kind regards 
Standard Bank Help Centre 
***
Standard Bank
Standard Bank's reply02 Jul 2022, 10:31
Official
Good day Nydia

We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. 

If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards
Standard Bank Hello Peter Team 
***