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Caitlyn R

1 reviews | Active since Nov 2020

28 Nov 2020, 20:24

Poor service

Standard bank has extremely poor service , particularly the branch in cornubia . They’re bank fees are unnecessarily high and there is literally fees for everything . There’s too many restrictions and frankly speaking you just end up losing more money banking with them . Their branch at cornubia was so unprofessional. The wait was extremely long and they were of very little help

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Replies (2)
Standard Bank
Standard Bank's reply29 Nov 2020, 04:55
Official
 Hello Caitlyn
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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Standard Bank
Standard Bank's reply09 Dec 2020, 13:39
Official
Hello Caitlyn Ramsamy

Thank you for allowing us the opportunity to look into your matter. 

We confirm that the matter was adopted and addressed accordingly.

Kind regards 
Complaint Resolution Centre 
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