LP
Lionel P

1 reviews | Active since Jul 2022

14 Jan 2025, 14:41

Poor service causing more damage to a tough situation

Pathetic service from DebtCare. Did not give me correct information, they were not sympathetic and this resulted in my situation becoming worse. I have now reported the matter to NCR. Due to this we lost out on a good opportunity.

0
Replies (1)
Standard Bank
Standard Bank's reply14 Jan 2025, 14:54
Official
Dear Lionel, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***