Poor service

Item: Standard Bank
Rating: 1
Author: I J

1 star is too much for thr poor service on account 7025****47.it is 2 months with no reply or answer or help from the bank.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

09 Oct 2019, 03:50

Hello

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Sandisiwe Gawulana

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply09 Oct 2019, 03:50

Official

Hello

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Sandisiwe Gawulana

Complaint Resolution Centre
***

*** (fax)
***

Standard Bank's replyOfficial

21 Oct 2019, 09:22

Dear I Jaxon

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply21 Oct 2019, 09:22

Official

I J's updateReviewer Update

03 Nov 2019, 15:28

Still the same standard message. Thls is typical of the service that you have. NOTHING WORTH TALKING ABOUT.
No commitment to your customers

I J's update03 Nov 2019, 15:28

Reviewer Update

Still the same standard message. Thls is typical of the service that you have. NOTHING WORTH TALKING ABOUT.
No commitment to your customers