1 reviews | Active since Oct 2023
Poor service
Date: 2024/11/27
Title: Hello Peter My dad died 5 years ago in October. My parents were married c.o.p and had bond registered in both their names, which is settled.
All my mother want done, is to close this account! She has been the branch on numerous occasions, and she is at her wit's end, she has spoken the Standard bank 's homeloan division, deceased department, you name it, and she has done it, to no avail. Can someone please direct us how to proceed, to get this matter resolved? My mom fears that should something happen to her, what would happen then? The really sad part of this is that they really made sure that they had all their bases covered, now my mom can't move on with her life, because Standard bank home loans is just NOT DOING their job!!
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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