vN
vasigan N
1 reviews | Active since Oct 2011
20 Dec 2021, 10:11
Poor Service
My wife and I have a safe at Standard Bank in Tygervalley branch.
My wife has sent a request to access the safe with no response from this branch. She subsequently spoke to the branch and followed up with emails but they seem like they are on holiday already and ignoring my wife.
Very poor service and we are considering using an alternative provider like FNB etc.
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Standard Bank's replyOfficial
20 Dec 2021, 12:19Dear Vasigan N
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
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Standard Bank's reply20 Dec 2021, 12:19
Official
Dear Vasigan N
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** ***