AS
Andrew S

1 reviews | Active since Nov 2020

26 Mar 2021, 15:42

POOR SERVICE BY STD BANK

I have taken out a 24 month loan agreement with Standard bank and to my surprise I am still paying the loan 33 months later and they still debit my account, I have complaint to various departments within the organization but no one is responding or acknowledging my complaint... what am I to do when I ambeing violated by my bank?

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Replies (1)
Standard Bank
Standard Bank's reply27 Mar 2021, 01:09
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)***