RD
Richard D
1 reviews | Active since Jun 2018
08 Dec 2025, 15:59
Poor service by Standard Bank Sasolburg
At the Spar Sasolburg Boulevard there is an ATM of Standard bank not working for the past 3 weeks. The service is more off then on. today again it does not work. I also went to the main branch in Sasolburg to complaint about the ATM, but I received a just don't care attitude form the service desk. There are also ATM's at the main branch nut only one is working and the clients are queuing, waiting and waiting. I will not recommend Standard bank to any one, if Standard bank can not provide a proper service at the ATM's they must close the ATM's
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Replies (4)0
Replies (4)
Standard Bank's replyOfficial
08 Dec 2025, 16:18Dear Richard,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Dec 2025, 16:18
Official
Dear Richard,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
RD
Richard D's updateReviewer Update
10 Dec 2025, 12:43The Standard Bank ATM is still out of order . Poor unreliable customer service form Standard bank.
RD
Richard D's update10 Dec 2025, 12:43
Reviewer Update
The Standard Bank ATM is still out of order . Poor unreliable customer service form Standard bank.
RD
Richard D's updateReviewer Update
12 Dec 2025, 16:31I am still awaiting for feedback!!!!
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Richard D's update12 Dec 2025, 16:31
Reviewer Update
I am still awaiting for feedback!!!!
RD
Richard D's updateReviewer Update
15 Dec 2025, 16:17No feedback until today,poor communication and no commitment from Standard bank
RD
Richard D's update15 Dec 2025, 16:17
Reviewer Update
No feedback until today,poor communication and no commitment from Standard bank