RD
Richard D
1 reviews | Active since Jun 2018
13 May 2026, 11:50
Poor service by Standard Bank
On 23 Feb 2026 I send a mail to Stanbic Private Banking to close my account . After 11 emails it is still not closed. This is poor client relationship BY Stanbic bank. Today is 13 May and the account is still open and the funds is - USD 36
Really poor communication and actions by Standard Bank
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
13 May 2026, 11:59Dear Richard,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply13 May 2026, 11:59
Official
Dear Richard,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***