TM
Tsireledzo M

1 reviews | Active since Jan 2018

23 Mar 2018, 11:53

Poor service by enquirers queue

Worse experience ever the teller are just holding back the queue standing forever Slow attendance to costumers Most getting irritated no one to around to even give the costumers attention by enquiries

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Replies (2)
Standard Bank
Standard Bank's reply23 Mar 2018, 12:26
Official

We apologize for the inconvenience and frustration in your experiencing.

We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply27 Mar 2018, 09:08
Official


Thank you for bringing your concerns to our attention.

As per our telephonic conversation your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Bernadine Naidoo

Complaint Resolution Centre

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