OM
Olwethu M

1 reviews | Active since Dec 2019

24 Nov 2021, 15:48

Poor Service / Blocked Account

Standard Bank has blocked my account for no valid reason knowing that its almost month end. I made several deposits using my debit card which was provided to me by the bank in the past could of days, I have a taxi business and need to pay my staff members today and I could not do that and the guys went on a rampage of not working today at all. I called Standard Bank this morning just after 10am and spoke to a lady who said someone will call me back and till now I have not received a call from any agent or consultant from Standard Bank. I went ahead to call back after 12pm this afternoon and I also informed that a call back request has been logged. I cannot do jack **** on my account and the more my taxis stand the more I loose money which means I need to pay them frrom my salary which will only be by the 26th of Nov. I am highly disappointed by Standard Bank I must say

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Replies (1)
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Olwethu M's update25 Nov 2021, 14:07
Reviewer Update
I made 5 calls to you guys yesterday frustrated as hell and only once I posted on hellopeter, you guys took the matter seriously and gave me a call back. I am considering leaving Standard Bank if this continues, you guys have a tendency of blocking accounts especially when it come the month end dates which is exasperating seriously and secondly I have been waiting for a call back from a manager and that never happened and its past 24hrs now.