MV
MP V
1 reviews | Active since Aug 2013
31 Aug 2021, 11:13
Poor service... Below Standard.
So i've been trying to make a booking online for my passport through Standard bank - Canal Walk, and I'm pretty disappointed that i can't seem to do so. I called Standard bank contact centre who transferred the call to Standard bank Canal walk and the line just rang till it cut.
Over a hour and a half trying to get help and its all a dead end.
Sigh... this is the reason you cant trust to work with Standard bank.
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Standard Bank's replyOfficial
01 Sept 2021, 00:41Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply01 Sept 2021, 00:41
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***