Poor service & bad attitude

I went into Standard Bank Northgate to cash a cheque. The queue was not too long and there were three tellers available. As i was waiting, I realised that two of the tellers were dedicated to cash deposits and only one for all other queries. After waiting for 20 minutes, the one teller who was attending to queries other than cash deposits went on lunch. After a further five minutes and no change, I attempted to ask the one teller who would be assisting those of us who were not doing cash deposits as now there is no-one. She looked straight at me and completely ignored me!! Her name was Sabina Lekganyane. I asked her to write down her name for me as her behaviour was extremely rude and i was not asking an unreasonable question. She did not do this. <br> She then took down her notice which said cash deposits only and started assisting with other queries but her manner and attitude when i originally tried to ask was extremely rude. In addition, the branch manager should have been checking on this situation and making proper plans to run the branch effectively.