ND
Nathi D

1 reviews | Active since Aug 2020

03 Aug 2020, 14:10

Poor service

I have been in queue at standard bank centurion branch for 3 hours just to collect my cheque card..I understand it covid19 but this is ridiculous. The bank Manager here is even rude..

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Replies (2)
Standard Bank
Standard Bank's reply03 Aug 2020, 16:00
Official
Dear Nathi

Thank you for posting your comment. 
  
 We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
  
 We apologize for the inconvenience and undue frustration, this has caused.  
  
 We greatly appreciate your continued support
 
 Kind regards
 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply13 Aug 2020, 09:11
Official
Dear Nathi

Please refer to feedback sent to you on email.

This matter has been closed.

 Kind regards
 
Complaint Resolution Centre
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