POOR SERVICE

Item: Standard Bank
Rating: 1
Author: Cecil S

I have beenrequesting my SBSA card to be closed for a week now and i have been holding on for an hr just for them to tell me they cant close the account because there is a balance of R 6.14. yIP THATS IT r6.14 OUTSTANDING MY CALL COST MORE THEN THIS. bUT I PAID THE STUPILD AMOUNT AND STILL NO ONE CAN HELP

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

09 Nov 2020, 16:15

Hello Cecil

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply09 Nov 2020, 16:15

Official

Hello Cecil

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial

11 Nov 2020, 11:59

Good day Mr Cecil Sampson

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 11 November 2020.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre
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Standard Bank's reply11 Nov 2020, 11:59

Official