Poor service
We have been trying to cancel my late father account with standard bank but it’s look like we are at the dead end no assistance at all . My father passed away in April last year and it almost a year now , standard bank is charging fees in the deceased account . The email address they gave us to sent all relevant documents does not help at all. You can’t do follow ups
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Standard Bank's replyOfficial
17 Jan 2021, 02:44Hello Thabani
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regardsComplaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regardsComplaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply17 Jan 2021, 02:44
Official
Hello Thabani
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regardsComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regardsComplaint Resolution Centre
*** *** (fax)
***