MN
Michelle N

1 reviews | Active since Mar 2013

05 Jan 2026, 13:36

Poor Service at Welkom Branch

The service at Standard Bank Welkom are beyond poor! Only 2 consultants that's working and the 1 spent more then 30 minutes just with one client and then left his desk. Waiting for over an hour with still no assistance, problem not sorted out and some of us has to return to the office, can't wait around all day Pathetic!!

0
Replies (1)
Standard Bank
Standard Bank's reply05 Jan 2026, 13:55
Official
Good day Michelle, 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
***