SL
Silvester L
1 reviews | Active since Jul 2020
09 Jul 2020, 21:17
POOR SERVICE AT VAF
The service from this bank is horrible!!
I've requested a copy of my vehicle contract from the Standard Bank and it's been close to two weeks now nothing has been done, and there's no response or communication from them. Every time I visit the branch, the consultants tell me they haven't received anything from the head office.
I'm extremely frustrated with the poor service I'm receiving. I need my documents ASAP
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
10 Jul 2020, 03:35Hello Silvester,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply10 Jul 2020, 03:35
Official
Hello Silvester,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
20 Jul 2020, 11:19Dear Silvester
Please note feedback has been sent to you on email.
Therefore this matter is closed.
Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********
Please note feedback has been sent to you on email.
Therefore this matter is closed.
Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's reply20 Jul 2020, 11:19
Official
Dear Silvester
Please note feedback has been sent to you on email.
Therefore this matter is closed.
Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********
Please note feedback has been sent to you on email.
Therefore this matter is closed.
Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********