PQ
Phila Q
1 reviews | Active since Mar 2021
05 Feb 2024, 10:03
Poor Service at Standard Bank Bay Side Mall!
Standard Bank especially the beach at Bay Side Mall is such an inconvenience! The atms for deposits never work and went inside to make the deposit, after sitting in Que for what seemed like forever, we are told to go make a deposit to the atm! It’s working now, mind you no one came to inform us that it was now working, it was not until it was our turn to the teller we were informed this. Very annoyed with this Bank!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
05 Feb 2024, 10:34Good day Phila
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Feb 2024, 10:34
Official
Good day Phila
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
05 Feb 2024, 13:16Dear Phila
We deeply regret any inconvenience this has caused.
Please be aware that our staff will follow up and that we will communicate.
Continue to have a wonderful day.
We deeply regret any inconvenience this has caused.
Please be aware that our staff will follow up and that we will communicate.
Continue to have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Feb 2024, 13:16
Official
Dear Phila
We deeply regret any inconvenience this has caused.
Please be aware that our staff will follow up and that we will communicate.
Continue to have a wonderful day.
We deeply regret any inconvenience this has caused.
Please be aware that our staff will follow up and that we will communicate.
Continue to have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
06 Feb 2024, 12:41Good day Phila
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Feb 2024, 12:41
Official
Good day Phila
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***