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Nelisiwe D

1 reviews | Active since Sept 2020

24 Sept 2020, 11:29

Poor Service at Standard bank

To date Standard bank has not contacted me, after they promised to investigate my matter and give me feedback. It was the 16th of September when they responded to my first review but till now I have not received any feedback. On the 21st of September after I wrote another review, it was said they have responded but there is no response from them. This kind of service is unacceptable from any organisation's. Standard bank does does not have a complaint turn around time. It's means there is no one monitoring their responses. I'm so disappointed, it's no more now only about my SARS refund but for not receiving any clarity..

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Replies (1)
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Nelisiwe D's update25 Sept 2020, 08:01
Reviewer Update
This sounds like a broken CD now, from the 16th of September you are saying one and the same thing. I'm not sure if this is an automated response, nobody is really doing anything about it
I'm so disappointed, I think it's high time now I resolt to other ways of ensuring that I get a proper responsd