NN
Ntembeko N

1 reviews | Active since Mar 2020

03 Aug 2020, 11:14

Poor service at standard bank

Had to stand in line at standard bank traderoute for more 3 hours... The service is so horrible.. They don't separate quoers for people who are collecting card, queries, loans and deposits are in the same line...

0
Replies (2)
Standard Bank
Standard Bank's reply03 Aug 2020, 15:47
Official
Dear Ntembeko

Thank you for posting your comment. 
  
 We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
  
 We apologize for the inconvenience and undue frustration, this has caused.  
  
 We greatly appreciate your continued support
 
 Kind regards
 
Complaint Resolution Centre
***
***
 

Standard Bank
Standard Bank's reply07 Aug 2020, 11:23
Official
Dear Ntembeko Nodlaba

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***