PR
Pops R
1 reviews | Active since Nov 2023
04 Nov 2023, 13:20
POOR SERVICE AT GATEWAY STANDARD BANK
Poor service at Standard Bank Gateway, they have full staff, but service is slow, they walk up and down the floor, I don't know for what reason. New and Young staff needed , these ones do not want to work. I'm not saying they should be fired, but they should atleast be taken to old age banking facilities. This is unexceptable. 3 hours for bank card replacement
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Replies (4)0
Replies (4)
Standard Bank's replyOfficial
04 Nov 2023, 13:22Hi Pops R
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply04 Nov 2023, 13:22
Official
Hi Pops R
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
PR
Pops R's updateReviewer Update
04 Nov 2023, 13:23I am not at all happy with the service. I'm rushing. Now I'm being inconvenienced
PR
Pops R's update04 Nov 2023, 13:23
Reviewer Update
I am not at all happy with the service. I'm rushing. Now I'm being inconvenienced
Standard Bank's replyOfficial
04 Nov 2023, 13:43Hi Pops
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Nov 2023, 13:43
Official
Hi Pops
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
08 Nov 2023, 07:53Hi Pops
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to us at your convenience.
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank social media Team
Standard Bank's reply08 Nov 2023, 07:53
Official
Hi Pops
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to us at your convenience.
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank social media Team