1 reviews | Active since Jul 2016

24 Jul 2016, 15:11

Poor Service at Autobank

<p>I'm a Standard Bank customer , and for 3 days I have being trying to use ANA machine , it's continually out of order. Can't tour technicians get it right ??? It's seems that your technicians are inefficient. You are not living up to the slogan "Moving Forward" I'm very disappointed! </p>

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Replies (3)
Standard Bank
Standard Bank's reply25 Jul 2016, 12:21
Official

Good day Bradlan Naidoo

Good day Bradlan Naidoo

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply26 Jul 2016, 06:25
Official

Good day Bradlan Naidoo

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply26 Jul 2016, 07:53
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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