Poor service as a Prestige Client

<p>"A bank account that treats you like a VIP - now that's Prestige". This is the slogan that Standard bank uses to market its Prestige offering. However this is far from the truth.</p> <p>This past week i have been trying to source financing to purchase another vehicle. Being a Prestige client, you would expect to call a prestige counsultant who would do the necessary work for you. Wrong this never happens. You are transferred from person to person to get some sort of assistance. Not withstanding that the call also gets cut at times while transferrring. Remember the person you talk to in a mere consultant. One never get the opportunity to speak to a manager of the department who makes the decisions. They seem to be untouchables.</p> <p>The question one begs to ask are you really treated like a VIP.</p> <p>NB. I still have not received confirmation regarding approval of finance.</p>