KM
Karabo M
1 reviews | Active since Sept 2024
11 Feb 2025, 06:30
Poor service and unfair customer experience
My credit card repayment are still not allocated over a period of two years with endless calls, emails and visits to the branch yet no one can resolve this simple issue as have attached all the supporting information needed. At this rates am willing to reverse all the premiums due to being over charged by the bank.
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Standard Bank's replyOfficial
11 Feb 2025, 07:44Dear Karabo
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Feb 2025, 07:44
Official
Dear Karabo
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***