LS
Louisa S

1 reviews | Active since Aug 2015

24 Mar 2016, 10:52

Poor service and rolling her eyes

I deposited money outside at the atm, I went into the bank I told the teller what happened instead I received a very rude teller who told me there is nothing she can do about the query and just told me to write my details on a piece of paper and went to the next teller without speaking a word and rolling her eyes at the comment I made when I asked why don't you log a gijima query...she then came back and just sat there and looked at her pc without explanation... Just that there's nothing she can do

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Replies (1)
Standard Bank
Standard Bank's reply29 Mar 2016, 08:23
Official
Hello louimmapitso,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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