Poor Service and Poor Response/Feedback

I am not satisfied with the service & response from Standard Bank. I completed all the statement of dispute forms & the reversal of funds was done but now the funds were proceeded again by Mango Airlines. I require Standard Bank to stop the funds from being processed again & again. I completed all the forms indicating that I do not want to deal with Mango Airlines, so why now am I being asked to contact Mango to inform them to stop processing the payment. If I wanted to do that I would have done that in the first place & not contacted Standard Bank. Please go back & look at the form I completed for standard bank for the dispute. I am very dissatisfied with the service from standard bank. If you cannot resolve this matter for me quickly as this is going on for too long. This was initiated on the 2 June 2015 and still not resolved. I will close down my cards & my accounts with standard bank & move to another bank that can provide me with satisfactory service.<br> Service request or reference numbers I have is: *** & *** & ***.