1 reviews | Active since Jan 2020
POOR SERVICE AND NOT TRUSTWORTH STANDARD BANK *****
standard bank ***** what a disappointment you have become your system is so inadequate that we are left as victims of ***** I lost a significant amount of money due to a ***** that happened on the 19 December 2024 for which you assured me you would expedite the investigation and get back to me within 7 working days yet now the 7 working days have elapsed and still no result I bank with you but do not feel appreciated
When will you be concluding the ***** case? I lack the funds to return to Gauteng, and I rely entirely on that money. I also need to purchase stationery for my son, so please inform whoever is looking into my case to prioritize it urgently.
I am not financially copying; you know well that you can't even locate the shop where they accessed the funds I lost in my account.
Please prioritize this issue urgently; I require that money as I need to use it tomorrow in January to purchase stationery for my son.
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our complaint resolution team will contact you to further assist.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our complaint resolution team will contact you to further assist.
Kindest regards,
Standard Bank Hello Peter Team
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