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rodney S

1 reviews | Active since Feb 2019

16 Mar 2025, 08:49

Poor service and no feedback

My card was hacked into at the atm and funds where withdrawn , I logged a case with Standard Bank and was informed it would take 7-10 days and it’s now 16 days later and I have had no response from Standard Bank , very poor service and no feedback , do they not value customers especially since I have been banking with them for over 20 years ,,

0
Replies (1)
Standard Bank
Standard Bank's reply16 Mar 2025, 08:58
Official
Dear Rodney,

Tthank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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